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Customer Service Excellence

Refer your patients to Amcare Group confident in the knowledge they will receive supplies exactly as requested on time, discreetly and with the appropriate level of care and support.

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What can you and your patients expect?

Respect first and foremost. We respect the care plan you’ve put in place for your patients. We support with a discreet, reliable home delivery service to any address requested. Our simple sampling and ordering process is complimented with caring advice, built on years of experience working in partnership with medical professionals and patients. Find out more about our services.

We aim to complement the care you offer with our highly skilled team of nurses and medical professionals. Our specialist nurses are trained and experienced in caring for people in all aspects of continence and stoma care, our programmes are supported with advice on hydration, nutrition, exercise and mental health. 

We have also developed a unique recovery programme to support you in helping patients become active safely following surgery.

We are pleased to be registered with the independent regulator, the Care Quality Commission (CQC)

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WHAT OUR CUSTOMERS SAY
The team at Amcare understand me and my condition, I couldn’t wish for more support, when I call them it’s like talking to friends – a true personal service.
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Paul, Birmingham

The nurse visited me at home as I was having regular leaks which caused lots of distress and extra work for my wife. She delivered an exceptional service, I now feel confident to go out and about and have my quality of life back.
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Paul, Birmingham