Customer care advisors & product specialists

Everyone manages their condition differently, requiring a personal solution. It’s why we are a complete CARE CENTRE, not simply a call centre. 

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Customer care advisors

Our advisors speak to people living with conditions just like yours every day. They are always available to discuss product choice, your orders, support and advice on all aspects of your condition.

To speak to one of our customer care advisors call 0800 88 50 50 (stoma care), 0800 028 4131 (urology and continence).

Product specialists

Do you know what product choices are available to you? We can help you choose the right product - our team of trained product specialists understand the huge choice available from all the different manufactures.

Maybe the products you are using are causing irritation and soreness, affecting sleep patterns or the ability to have a social life or work. These types of issues can be avoided, there is no reason your condition should ever prevent you from taking part in all of the things you enjoy.

To speak to one of our product specialists call 0800 282 254.

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Why choose Amcare?

Peace of Mind

You never need to worry about having enough product supplies. Our ordering and delivery service is simple, reliable and discreet, leaving you to focus on your health.

More information about Peace of Mind


Experienced in all things stoma and continence, know that we are always available to supply, support and advise on all aspects of your condition. Always caring for you.

More information about Compassionate

You are unique

To us, every customer and their condition is individual.
That's why we happily customise our advice and adapt products to suit you, whenever you need us.

More information about You are unique