You never need to cope on your own
Living with a stoma can be harder than you expected. Even 'small niggles' can become big issues. It's important to know you are not alone. For every question you may ask yourself, the right answers can only come from people who completely understand what you are experiencing.
Do you suffer from soreness or irritation, struggle to get your care routine right? Are the products you are using the best for you and your lifestyle? Amcare™ Group Specialist nurses are here to advise on even the smallest queries with complete discretion.
Who can use the service?
You can. The Amcare™ Group Nursing team are accessible to everyone living with a stoma.
Our experienced nurses are fully accredited and registered, they support people just like you, from all kinds of backgrounds and lifestyles. Whether you’ve had recent surgery or have been living with your condition for many years, they have the right advice for every individual issue. No question you have will ever be considered silly or trivial. It’s completely confidential care and by calling, you won’t be ‘bothering them’, they want to help.
How can I get help?
Firstly, make a call to our Nurse Advisor Help Line. If you simply require phone support, our nurses will answer questions on issues such as leakages, sore skin, diet, hydration and more. If you need additional support our nurses can come and see you.
The services we offer are confidential and discreet, covering a range of topics, including:
- Stoma care advice and assessment
- Assessment for support garments
- Educational support
- Product advice when issues arise
The nurse visited me at home as I was having regular leaks which caused lots of distress and extra work for my wife. She delivered an exceptional service, I now feel confident to go out and about and have my quality of life back. - Paul, Birmingham
We can come to you
As a user of stoma supplies, you are entitled to a FREE Appliance Use Review (AUR) every year. This is an opportunity for you to talk to a specialist nurse, about any issues you may be having with your health and all products used. Nurses are happy to see patients in their own homes, GP surgeries or community clinics – it’s your call.
*In light of the current situation surrounding COVID-19 and following the recent guidelines on social distancing, instead of routine home visits or appointments at the clinic or hospital, we are now offering nurse reviews via phone or video chat.